Stonewall Housing works to ensure lesbian, gay, bisexual and trans people live in safer homes, free from fear, and where we can celebrate our identity and support each other to achieve our full potential.

WEBSITE https://stonewallhousing.org

PHONE 020 7359 5767

Domestic Abuse

Galop domestic abuse helpline

Monday, Tuesday & Friday, 10am-5pm; Wednesday & Thursday, 10am to 8pm.

Online chat open 5pm-8pm Tuesday and Wednesday.

Galop provide the national telephone helpline dedicated to LGBT+ domestic abuse.

We support LGBT+ people experiencing hate crime, domestic abuse or sexual violence.

WEBSITE http://www.galop.org.uk/

PHONE 0800 999 5428

HELPLINE EMAIL help@galop.org.uk

ADVICE EMAIL advice@galop.org.uk

ONLINE CHAT via their website

Galop offer a range of other services for supporting LGBT+ people experiencing domestic abuse, hate crime and sexual violence, details of which are on their website.

Stonewall Domestic Violence Resources

Stonewall’s website provides a list of resources for LGBT+ people struggling with domestic violence and abuse. This includes a link to a page by Women’s Aid on covering your tracks online.

WEBSITE https://www.stonewall.org.uk/domestic-violence-and-abuse-resources-lgbt-people

WOMEN’S AID LINK https://www.womensaid.org.uk/cover-your-tracks-online/

Hate Crime

If you have experienced a hate crime you can talk to the police by calling 101 (for advice or in a non-emergency) or 999 (in an emergency)

galop hate CRIME HELPLINE

Open Monday-Friday 10am-4pm. Calls charged at the standard UK rate.

WEBSITE https://galop.org.uk/types-of-abuse/hate-crime/

HELPLINE 0207 704 2040

EMAIL HateCrime@galop.org.uk

galop national CONVERSION THERAPY HELPLINE

Open Monday-Friday 10am-4pm. Calls are free.

If you are currently experiencing abuse aimed at changing, altering, or ‘curing’ your LGBT+ identity, or think this will happen to you if you come out, Galop’s Conversion Therapy Helpline is here for you. So-called conversion therapy can have a long-term impact on LGBT+ people. If this has happened to you in the past and you are still struggling with it, you can reach out to Galop’s support services. The helpline can provide a safe, confidential listening and information service to any LGBT+ person aged 13+.

WEBSITE https://galop.org.uk/types-of-abuse/conversion-therapies-practices/

PHONE 0800 130 3335

EMAIL CTHelp@galop.org.uk

Sexual Health

Terrence Higgins Trust

Helpline open 10am to 6pm, Monday to Friday, 10am to 1pm, Saturday and Sunday

We're the UK's leading HIV and sexual health charity. We support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health.

WEBSITE tht.org.uk

PHONE 0808 802 1221

EMAIL info@tht.org.uk

ONLINE CHAT via their website

Spectra

Live chat open Monday to Friday, 9:30am-6:30pm, run by LGBT+ community members, outreach team available via the chat on Wednesdays to talk Sexual Health

Spectra offers non-judgmental, accessible, peer-led services and support to marginalised and disadvantaged communities in London, recognising that there are significant unmet health needs and health inequalities here.

WEBSITE https://spectra-london.org.uk/

PHONE 0800 587 8302 / 020 3322 6920

EMAIL info@spectra-london.org.uk

ONLINE CHAT via their website

LGBT Foundation

Open 9am-9pm Monday to Friday, and 10am-6pm on Saturday and Sunday

LGBT Foundation provides a range of sexual health services focused on sex positivity and sexual wellbeing, including ‘Sex Guides’ and information on STIs.

WEBSITE https://www.lgbt.foundation/sexualhealth

PHONE 0345 3 30 30 30

EMAIL sexualhealth@lgbt.foundation

NHS LGB+ Sexual Health Links

These links are not very trans-inclusive, however they do contain the official advice from the NHS so we’ve put them in this list, with a warning.

https://www.nhs.uk/live-well/sexual-health/

https://www.nhs.uk/live-well/sexual-health/sexual-health-for-lesbian-and-bisexual-women/

https://www.nhs.uk/live-well/sexual-health/sexual-health-for-gay-and-bisexual-men/

Trans People

Gendered intelligence

Open Monday, Tuesday & Thursday 2-7pm; Wednesday & Friday 10am-3pm

Gendered Intelligence is a trans-led charity working across the UK. [...] Our mission is to increase understandings of gender diversity.

WEBSITE http://genderedintelligence.co.uk/

PHONE 0330 3559 678

TEXT/WHATSAPP CHAT 07592 650 496

EMAIL supportline@genderedintelligence.co.uk

This trans youth work charity provides peer support groups, youth worker-led sessions and activities for young trans, non-binary people and gender questioning people.

Mermaids

Open Monday to Friday, 9am to 9pm

Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care.

WEBSITE https://mermaidsuk.org.uk/

PHONE 0808 801 0400

EMAIL info@mermaidsuk.org.uk

ONLINE CHAT via their website

24/7 CRISIS TEXT CHAT - text ‘MERMAIDS’ to 85258

Mindline Trans+

Open Mondays and Fridays, 8pm-midnight

MindLine Trans+ is a confidential emotional, mental health support helpline for people who identify as Transgender, Agender, Gender Fluid or Non-binary. We are also here to support family members and friends and to provide signposting to other services and resources.

WEBSITE http://mindlinetrans.org.uk/

PHONE 0300 330 5468

Galop Trans Advocacy & Community Development Service

Open Monday to Friday, 10:30am - 12:00pm and 1:30pm to 4:00pm

Galop has a dedicated Trans Advocacy & Community Development Service which can offer confidential advice and support by telephone, email or face-to-face. We can help explore your options, advocate on your behalf, and assist you with tackling discrimination and inequality. We support all people who experience transphobia, regardless of sexual orientation.

WEBSITE http://www.galop.org.uk/trans-advocacy/

PHONE 0207 704 2040 (& ask for the Trans service)

EMAIL referrals@galop.org.uk

LGBT+ Inclusive - Mental health

Anxiety UK

Open Monday to Friday, 9.30am-5:30pm

Anxiety UK is a national registered charity for those affected by anxiety, stress and anxiety based depression.

WEBSITE https://www.anxietyuk.org.uk/

PHONE 03444 775 774

EMAIL support@anxietyuk.org.uk

TEXT 07537 416905

ONLINE CHAT via their website

Mind

Open Monday to Friday, 9am-6pm

We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. We won't give up until everyone experiencing a mental health problem gets support and respect.

WEBSITE https://www.mind.org.uk/

PHONE 0300 123 3393

EMAIL info@mind.org.uk

TEXT 86463

PAPYRUS

Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays.

PAPYRUS is the national charity dedicated to the prevention of youth suicide.

WEBSITE https://papyrus-uk.org/

PHONE 0800 068 4141

TEXT 07860039967

Samaritans

Open 24/7 for anyone who needs to talk. You can visit some branches in person. They also have a Welsh Language Line on 0300 123 3011 (7pm–11pm every day)

If you need someone to talk to, we listen. We won't judge or tell you what to do.

WEBSITE https://www.samaritans.org/

PHONE 116 123

EMAIL jo@samaritans.org